Privacy Policy
Effective date:
This policy explains what information (“we”, “us”) collects through this website and the sale of the Autism & ADHD Routine Kit, and what we do with it.
1. The short version
- We do not ask for, collect or store any information about your child: no name, date of birth, diagnosis, health information or photo.
- The Kit is a set of PDF files. It does not collect or send any data when you use it.
- We do not sell your personal information.
2. Information collected when you buy
Checkout is handled by our payment provider, which collects your name, email address, billing details and payment information and processes the payment under its own privacy policy. We do not see or store your full card number. We receive your name, email address, country or state, and the details of your order so that we can deliver the files, answer your questions, process refunds and keep records required by law.
3. Information collected when you contact us
If you email us, we keep your message and email address to reply to you. Please do not send us health information or other personal details about a child. If you do, we will use it only to answer you and will delete it when it is no longer needed.
4. Cookies and advertising measurement
This site may use the Meta Pixel, a tool from Meta Platforms, Inc., to measure how our Facebook and Instagram ads perform. It may set cookies and receive information about your visit, such as pages viewed and a click on the buy button, together with identifiers such as your IP address and browser details. Under some US state privacy laws this may be considered “sharing” personal information for targeted advertising. You can opt out by using the Global Privacy Control signal in your browser, by adjusting your ad settings at Meta, or by emailing us at . We do not send Meta any information about a child, and we do not use sensitive categories to target ads.
[To be confirmed with counsel before the pixel is turned on: consent banner and opt-out mechanism, and which state laws apply.]
5. How we use information
- To deliver your purchase and provide support.
- To process refunds and prevent fraud.
- To meet legal, tax and accounting obligations.
- To measure the performance of our ads, as described above.
We send marketing emails only if you asked to receive them, and every such email has an unsubscribe link.
6. Who we share information with
We share information only with service providers that help us run the business, such as the payment provider, our email service and our web host, and when the law requires it. We do not sell personal information.
7. How long we keep it
We keep order records for as long as needed for tax and legal purposes, and support emails for as long as needed to help you.
8. Children’s privacy
This website is intended for adults. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
9. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you by emailing . Depending on where you live, you may have additional rights under state law. We will not treat you differently for using them.
10. Changes
If we change this policy we will post the new version here with a new effective date.